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Superette career site
Digital · HQ

Ecommerce Merchandiser - Superette HQ

We're looking for a detail-driven Ecommerce Merchandiser to optimise our online store, elevate the customer journey, and bring the Superette brand to life across every digital touchpoint.

Do you live and breath digital?

Love fashion?

An exciting new opportunity has just come up for a customer-obsessed Ecommerce Merchandiser to join the Superette Digital team at our HQ in Takapuna. 

This fast-paced and varied role will give you hands-on fashion experience in the digital retail space, curating the Superette customer's seamless online shopping experience, enriching digital product listings, website optimisation and planning and implementing key product launches and email marketing channels. 

This role is perfect for anyone who is wanting to develop their ecommerce skills with a degree in Business, Communications or Design, and has had experience working within digital platforms in the retail industry.

 

The Nitty Gritty: 

Monday to Friday work roster 
40 hours a week 

The Detail: A few key details of your day to day looks like.. 

Manage the workflow of products online, enriching and publishing products to schedule, prioritised by key deliveries put forward from the product and planning team and sales targets.

Monitor and coordinate back-in-stock alerts, coming soon, and pre-order product flows to optimise conversion and customer engagement.

Continuously improve product page content with enriched descriptions, imagery, sizing, fabric details, and styling suggestions to support the path to purchase.

Optimise category structures, filters, and product attributes to enhance product discovery and user navigation. Use reporting to refine visual merchandising and elevate best sellers, new arrivals, and high-margin products.

Leverage data tools to implement dynamic search, smart recommendations, and upsell opportunities based on customer behaviour and product strategy.

Plan, develop and maintain site content for a world class customer experience across all digital touch points, including search, product pages, upsells, categories, core landing pages, collections, and promotional areas.

Work with the Customer Care Team to ensure the site is optimised for customer’s needs.

...plus more! 


We are a fast moving, fierce little business – the people on our team are here because they want to make a difference and work hard and creatively to make that happen. We are a small team and we rely on each other a lot. There are no passengers here only rock stars. 

Where could you work?
Digital
Locations
HQ

HQ

Superette Family

Superette is like nothing else. We go above and beyond, think ahead and do epic shit. We’re all about caring for each other, sharing knowledge, skills and pushing ourselves to do better and deliver every day.

We have our heart set on maintaining an inspiring, happy and inclusive culture for all our employees. 

We're the real deal, where you are free to be yourself. We have a strong set of values that are an extension of who we are as individuals and we express them at every turn. 

 

We value collaboration. We take pride in what we do and have fun along the way!

Every single employee is influential and crucial to the success of Superette. Joining Superette means being part of the Superette family - buckle up, you're in for an epic ride!

About Superette

Our brand is unique in the market place and has a reputation with our customers for our enthusiastic and passionate staff, personal service that encourages loyalty and a unique and quirky product range. Ensuring that we maintain this and service our customers in tune with this is first and foremost.

As an employee, you become an extension of Superette and represent this brand philosophy directly to our customers. You are committed to doing anything possible to uphold our reputation for unsurpassed customer service and are expected to go over and above with every sale and exceed expectation. Every customer must leave the store satisfied that our team has helped them make the right purchase decision. 

 

 

Digital · HQ

Ecommerce Merchandiser - Superette HQ

We're looking for a detail-driven Ecommerce Merchandiser to optimise our online store, elevate the customer journey, and bring the Superette brand to life across every digital touchpoint.

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