Store Manager - Merivale (Christchurch)
Lead Superette Merivale: a loyal community, a high-performing team, and a standard worth chasing. If you've got leadership skills and retail passion, we want to hear from you!
STORE MANAGER | MERIVALE, CHRISTCHURCH
Tuesday - Sunday schedule
Full-time - 40hrs p/wk
At Superette, our Store Managers are the heartbeat of the store. You set the tone, you hold the standard, and you build the team that delivers it. This is a role for someone who loves people, loves fashion, and wants to lead a team that plays to win.
We're a fast-paced, high-performing retail team, and we have a lot of fun getting there. Our standards are high, our energy is higher, and we lift each other up every single shift. As Store Manager, you'll lead that. You're not just running a store. You're building something.
THE SUPERETTE EXPERIENCE
Selling at Superette isn't a script, it's an experience. Every customer should walk out thinking "love that place, I'll be back." As Store Manager, you'll champion The Superette Experience at every touchpoint, lead by example on the floor, and build a team that does the same. You'll live our values, and make sure your team does too.
THE MERIVALE STORE
Small store. Big expectations. Merivale is one of our smaller stores and one of our most successful, with a real community around it and loyal customers who know the team by name and keep coming back. In a tight team, everyone counts, every shift matters, and there's nowhere to hide. That's exactly what makes it great. You'll know your customers, lead a team that has each other's backs, and run a store that's proud of what it delivers.
WHAT YOU'LL DO
Own the result. Drive your store to hit its sales targets and wage budgets. Dig into the reports, spot the trends, and bring ideas and action plans to the team at Support Office.
Lead from the front. Be on the floor, step into shifts when needed, and show the team what great looks like.
Build a team that wins. Recruit, onboard, train and develop people who match our values and standards. Run Check-Ins and coaching that help every team member grow, and develop your team and future leaders.
Set the culture. Create a team that's genuinely enjoyable to be part of. High standards and caring for each other aren't opposites here. Recognise great work, and address performance early and with care.
Keep it on brand. Maintain impeccable store presentation and visual merchandising, with stock accuracy backed by strong loss prevention habits.
Run a tight ship. Plan rosters within wage budgets, manage leave and timesheets, and keep opening, closing, cash handling and health and safety sorted, so the store is ready every day.
WHAT YOU'LL BRING
Proven experience leading a retail team to deliver sales results.
A genuine love of fashion, people, and the retail floor.
The confidence to coach, give honest feedback, and lead people through the good and the tricky.
Commercial smarts: you're comfortable with sales reports, wage percentages and rosters, and you know how to turn numbers into action.
Hands-on leadership. You're happy to roll your sleeves up and lead by doing in a small team.
Energy, accountability, and a team-first attitude.
Reliability and flexibility to work a Tuesday to Sunday roster, 40 hours per week, including weekends and key trading periods.
WHY SUPERETTE
Superette is a New Zealand fashion and lifestyle retailer with nine stores, a brand people love, and a team culture that actually means something. We set high standards, celebrate the wins, and have a lot of fun getting there. You'll lead a team that's proud to turn up, backed by a Regional Retail Manager and Support Office who want to see you and your store thrive.
READY TO LEAD?
If this sounds like you, we'd love to hear from you. Send us your CV and a few lines on what great store leadership looks like to you and why you'd be a great fit for the Superette team.
- Where could you work?
- Retail
- Role
- Store Manager
- Location
- Merivale
Merivale
Superette Family
Superette is like nothing else. We go above and beyond, think ahead and do epic shit. We’re all about caring for each other, sharing knowledge, skills and pushing ourselves to do better and deliver every day.
We have our heart set on maintaining an inspiring, happy and inclusive culture for all our employees.
We're the real deal, where you are free to be yourself. We have a strong set of values that are an extension of who we are as individuals and we express them at every turn.
We value collaboration. We take pride in what we do and have fun along the way!
Every single employee is influential and crucial to the success of Superette. Joining Superette means being part of the Superette family - buckle up, you're in for an epic ride!
About Superette
Our brand is unique in the market place and has a reputation with our customers for our enthusiastic and passionate staff, personal service that encourages loyalty and a unique and quirky product range. Ensuring that we maintain this and service our customers in tune with this is first and foremost.
As an employee, you become an extension of Superette and represent this brand philosophy directly to our customers. You are committed to doing anything possible to uphold our reputation for unsurpassed customer service and are expected to go over and above with every sale and exceed expectation. Every customer must leave the store satisfied that our team has helped them make the right purchase decision.